This article had the right idea about embracing the global resource pool but the idea of outsourcing your help desk or back office services is straight out of 2010. All I can say is #Remote Teams is the new #Outsourcing.
#Upwork, # Fiverr and now even Linkedin have made it easy for small firms to hire from the global talent pool for projects and the new collobaration technology has given us all the ability to manger our remote resources.
Is anyone not taking advantage of extending your core team abroad?
