GENERAL FAQS

What is Xelure Technologies?

Xelure Technologies specializes in providing custom staffing, consulting, and technology solutions that can help your business grow. We offer Staff Leasing, Web Services, On-Demand CTO Services, and Tech Services to startups, SMEs, and corporates.

Why should I partner with Xelure?

Our founders have over 25 years of experience working in the financial services and technology industry. We have a proven track record of empowering businesses to grow by building quality technology teams and solutions that significantly reduce costs and time to market. We see ourselves as your collaborative strategic partner who is invested in and committed to your success.

Why should I join Xelure?

From its beginnings, Xelure Technologies has been pairing up great talent with great technology organizations. We are not like other BPOs; we are career builders, offering a family culture that challenges you technically and prepares you for your career – with us or the next employer that suits you best.

STAFFING SERVICES

THERE ARE A LOT OF BPOS (BUSINESS PROCESS OFFSHORING) ORGANIZATIONS. WHAT MAKES XELURE DIFFERENT?

Our founders have been building and operating technology teams for over 25 years. We not only use that experience to find you high-quality technology resources, but we work with your local teams and managers. We help them navigate working with tech resources in other offices and managing remote teams. We also know how to build culture and retain resources so you are not spending time retraining and losing productivity.

What is the difference between outsourcing and staff leasing?

Instead of hiring a company to which you outsource a body of work or tasks or handle your operations – Staff Leasing allows you to hire consultants who report directly to your line managers.

Your Xelure remote staff works 100% exclusively for you and your projects. They become valued members of your team that you can trust interfacing with your customers.

ISN’T THE PHILIPPINES KNOWN FOR CALL CENTERS AND BACK-OFFICE OPERATIONS?

Yes, the Philippines is one of the world’s top outsourcing destinations. Because of its educated workforce with an excellent work ethic and proficient English language skills, many international firms have established their call centers and back-offices here. But the Philippines is now producing second and third-generation technology resources, many with international firm experience. Xelure has been hiring and training Level II & III engineers for almost 20 years.

WHAT KINDS OF ROLES AND PROJECTS DOES IT MAKE SENSE TO SOURCE IN THE PHILIPPINES?

Smart companies have been hiring resources who can enhance their NOC, SOC, and Application Service Desk as well as to build their Development and QA teams. Given the +8 GMT timezone and willingness to work any shift, your Xelure remote team forms a perfect handoff from your core U.S. and E.U. operation.

It may be just what you need for your growing company to service your clients 24/7 or extend the productivity of your core technology teams. You’ll find excellent English skills but also certified engineers in ITIL, Cisco, Microsoft, AWS, and even Series 7&63 who can work independently and have been collaborating with their counterparts all around the world.

WHY NOT JUST HIRE FREE-LANCERS OR FROM THE JOB SITES?

First, it is highly likely that the database of people you see online are people not actively looking for a job. Second, unless you have time to train a resource on your industry domain or immediately have a creative report with you, it is unlikely that the work is going to be done the way you want it the first or second time around.

What seemed like a cheap solution turns out to be just that: cheap. Hiring a resource that is vetted by experienced technology hiring managers, evaluated throughout the year by Xelure and yourself, and then dedicated to you and your project will not only save you money but will help you make money faster and for the long term.

CTO ON-DEMAND SERVICES

WHY SHOULD I HIRE A CTO ON-DEMAND CONSULTANT?

As a start-up or small company, or simply a non-technology focused firm, you may not need or can afford a full-time CTO. But you may very well need the input and analysis of a CTO to help you make decisions you have been putting off — on cyber-security, purchasing expensive network equipment, picking the right software for your sales CRM, HIPAA, or SEC compliance tracking, regulatory reporting, or trading application.

It’s tough to make any business decision today without someone to guide you through the technology implications. Our CTO On-Demand can provide you with neutral advice and analysis so that you can make the right critical decisions for your business.

WHY DO I NEED TO PAY AN OVERPAID CTO CONSULTANT?

Take a look at what your current IT provider charges you for “onsite” resources or professional service engineers or what the last non-covered project cost you. Why pay $150, $200 or even $250 an hour for an engineer from your MSP to fix a problem onsite that likely could have been avoided in the first place?

For the price of an onsite engineer, bring on a 20+ year experienced CTO to help you make decisions to avoid long term professional service contracts or repeated onsite resources that only fix symptoms but never get to the root cause.

MY CURRENT MSP IS TERRIBLE. HOW CAN YOU HELP ME GET RID OF THEM?

This may seem like the thing to do but it can be costly or unnecessary. Your Xelure CTO On-Demand can serve as a direct liaison with your MSP and third-party tech vendors and helps to ensure that your service providers are up to the quality of the service you signed up for.

MY MSP WAS THE RIGHT FIT WHEN I HIRED THEM, BUT DID I OUT GROW THEM?

We can come in and analyze your current needs, review the original proposal, analyze the current support levels you’re getting, and help you renegotiate your contract and repair your relationship, or build you a path to moving to a new provider if that is indeed the best path.

In the end, we will likely save you money but more importantly, get you the service you require so you can focus on growing your business.

TECH SERVICES

WHY DO I NEED AN IT AUDIT?

Whether you have built out your environment over the years or have outsourced your IT to a third party, it’s highly likely that your IT infrastructure is not keeping up with your growth.

Regulations have changed, cybersecurity threats have increased, compliance guidelines are becoming stricter, everyone needs to work remotely, PI and CI have become everyone’s concern, and simply your workstations, servers, and network are likely outdated.

We work directly with you and/or your IT staff or external IT provider to find the holes and provide you with a plan that will make your business more efficient, secure, and save you money.

Be a partner and let us help you grow your business

Join our partner companies who have powered their business globally with Xelure Technologies.

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Custom staffing, consulting, and technology solutions that help your business or career grow.
We are Xelure Technologies.

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About Xelure Technologies

Xelure Technologies empowers your business through collaborative partnership with our custom staffing, on-demand IT consulting, web and tech services.

Grow with Us!

CONTACT INFO

  • Unit 1801, The Peak Tower, 107 LP. Leviste St., Salcedo Village, Makati City, Philippines, 1227


    315 W 36th St, New York, NY 10018, USA